Privacy Policy of Estuary Edge Consulting
Estuary Edge Consulting is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and process the personal data you provide to us through our online platform and in connection with our environmental consulting and engineering services, which include water resource management, Delta ecosystem restoration, floodplain mapping and analysis, riverine habitat assessment, regulatory compliance for aquatic projects, climate change adaptation strategies, hydrological modeling, sediment transport studies, and stakeholder engagement for water projects.
Information We Collect
We may collect various types of information from and about you, depending on your interactions with our site and services.
- Personal Identification Information: This includes information such as your name, email address, telephone number, organization name, and postal address. We collect this when you contact us for inquiries, request proposals, subscribe to our newsletters, or engage our consulting services.
- Professional Information: Details related to your profession, company, or project requirements, which may include project specifications, scope, and objectives relevant to our environmental consulting services.
- Technical Data: Information about your device and how you interact with our site, such as IP address, browser type, operating system, referral sources, pages visited, and timestamps. This data is generally anonymized or aggregated.
- Communication Data: Content of communications you send to us, including emails and any feedback provided.
How We Use Your Information
We use the collected information for various purposes, primarily to provide and improve our services and to communicate with you effectively.
- To Provide Services: To deliver our environmental consulting and engineering services, including project coordination, communication, and fulfilling contractual obligations.
- To Respond to Inquiries: To address your questions, requests, and provide the information you seek about our services.
- For Marketing and Communications: To send you relevant updates, newsletters, and promotional materials related to our services, provided you have consented to receive such communications. You may opt-out at any time.
- For Internal Operations: For internal record-keeping, to improve our services, optimize our online platform, and for administrative purposes.
- To Comply with Legal Obligations: To meet legal and regulatory requirements, including those related to data protection and business operations.
Legal Basis for Processing Personal Data (GDPR)
For individuals located in the European Economic Area (EEA) or other regions with similar data protection laws, our legal basis for collecting and using your personal data depends on the data and the specific context in which we collect it. We primarily process your data on the following bases:
- Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing consulting services).
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, marketing activities to existing clients).
- Consent: When you have given your explicit consent for specific processing activities (e.g., subscribing to our newsletter). You have the right to withdraw your consent at any time.
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except in the following situations:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving you, provided those parties agree to keep this information confidential and comply with data protection laws.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax, accounting, or other legal requirements). When we no longer need to process your data for the stated purposes, we will take reasonable steps to securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or provide your personal data. We use industry-standard practices and technologies designed to protect the confidentiality and integrity of your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Estuary Edge Consulting875 Shoreline Drive, Suite 201
Vancouver, BC, V6G 3K3
Canada